Rest assured. We will reach out to you immediately upon your flight’s arrival. If we don’t receive communication from you within an appropriate timeframe, we will proceed to the International Arrivals area as a standard procedure. Kindly wait there if we haven’t made contact. We maintain communication the day prior, and we ensure that every traveler is attended to.

Domestic flights: a maximum of 1 hour following arrival

International flights: a maximum of 2 hours following arrival

Hotel pickups: a 15-minute allowance

Negative. We cannot send out cars unless there is a verified booking in place. A deposit of half the total is necessary through a secure payment link, while the remainder may be settled in cash on the day of the service.

No. We provide collection services from any location within Miami and its nearby regions, which includes hotels, dining establishments, railway stations, and private air terminals.

We monitor your flight as it happens and will seamlessly update your pickup schedule without any additional fees.

No. Our operations are entirely based on advance bookings. A minimum notice of 4 hours is necessary, and we cannot assure availability for same-day requests.

No. The fee we offer is conclusive. The only extra charge is for the gratuity for the driver, which is voluntary but greatly valued in the United States.

Indeed. A deposit of half the total is necessary for services costing less than $199 USD, while a 30% deposit applies to those exceeding $200 USD.

We offer spacious XL SUVs for intimate gatherings, as well as vans that can seat 12 to 14 passengers, and larger bus options designed to accommodate 40 to 54 individuals for significant events.

Absolutely. Our operators provide essential help with your baggage during both embarkation and disembarkation.

The day prior to your scheduled service, you will get a communication detailing your driver’s name, the type of vehicle, and its license plate number, along with directions for where to meet at the curbside pickup location.

Kindly inform us at your earliest convenience. We will adjust your booking and keep monitoring the specifics.

Certainly, miniature animals are permitted as long as they are secured in a proper carrier or travel bag. We appreciate advance notification.

Consumption of food is prohibited. Only water containers with secure caps are allowed to ensure a tidy environment for every passenger.

Absolutely. We offer one complimentary car seat for kids who are under 5 years old. If an additional seat is needed, it can be arranged for $15 USD, but please ensure to request it ahead of time.

Spontaneous stops are not part of our services; however, a short pause in the vicinity can be accommodated if arranged in advance. Additional charges may apply based on the duration.

Certainly, provided that you inform us a minimum of 24 hours prior and the adjusted timing is open for scheduling.

Certain vehicles are equipped with wireless internet and USB charging options. Please inform us if these amenities are essential for your journey, allowing us to allocate the appropriate vehicle.

Certainly! We offer transport services for weddings, seminars, high-profile gatherings, and additional occasions. Reach out to us for a personalized estimate.

This is very rare, since we already include up to 2 hours of free waiting time from the moment your flight lands.
However, if there’s no communication and the wait exceeds 2 hours, we may declare a no-show.
If you request additional waiting time, a $30 USD fee will be charged for every 30 minutes beyond the included limit.