Yes, we do offer meet-and-greet service inside the terminal. One of our professional drivers will be waiting for you at the arrivals area, holding a sign with your name. This option provides added comfort and personalized assistance—especially helpful for first-time visitors, families with children, or business travelers. The driver will also assist you with your luggage and guide you directly to the vehicle.

There’s no need to worry. We’ll be in contact with you the day before your arrival to confirm all the details. On the day of your service, your assigned driver will be at the airport as soon as your flight lands. Since we track your flight in real time and maintain open communication, there’s virtually no chance of a missed connection.

Domestic flights: up to 1 hour from landing

International flights: up to 2 hours from landing

Hotel pickups: 15-minute grace period

No. We do not dispatch vehicles without a confirmed reservation. A 50% deposit is required via secure payment link. The remaining balance can be paid in cash on the day of service.

No. We offer pickups from anywhere in Miami and surrounding areas, including hotels, restaurants, train stations, and private airports.

We track your flight in real time and adjust your pickup time automatically at no extra cost.

No. We work strictly by prior reservation. We require at least 4 hours’ notice, and same-day availability is not guaranteed.

No. The rate we provide is final. The only additional cost is the driver’s tip, which is optional but highly appreciated in the U.S.

Yes. We require a 50% deposit for services under $199 USD and 30% for services above $200 USD.

We operate XL SUVs for small groups, 12- and 14-passenger vans, and 40- to 54-passenger buses for large groups and events.

Yes. Our drivers offer basic luggage assistance when boarding and unloading.

The day before your service, you’ll receive a message with the driver’s name, vehicle model, and license plate number, along with instructions for meeting at the curbside pickup area.

Please notify us as soon as possible. We will update your reservation and continue tracking the details.

Yes, small pets are allowed if kept in a closed carrier or travel bag. Please inform us in advance.

We do not allow food. Only water bottles with secure lids are permitted, to maintain cleanliness for all passengers.

Yes. We provide one free car seat for children under 5. A second seat is available for $15 USD and must be requested in advance.

Unscheduled stops are not included, but a brief stop nearby may be allowed with prior agreement. An extra fee may apply depending on time.

Yes, as long as you notify us at least 24 hours in advance and the new time is available.

Some vehicles offer Wi-Fi and USB charging. Please let us know if this is important for your trip so we can assign the right vehicle.

Yes! We provide transportation for weddings, conferences, VIP events, and more. Ask us for a custom quote.

This is very rare, since we already include up to 2 hours of free waiting time from the moment your flight lands.
However, if there’s no communication and the wait exceeds 2 hours, we may declare a no-show.
If you request additional waiting time, a $30 USD fee will be charged for every 30 minutes beyond the included limit.

The minimum required booking is 5 continuous hours. Time is counted from the initial pick-up to final drop-off.

We operate in Miami’s main urban and tourist zones, including Coral Gables, Brickell, Downtown, Wynwood, Doral, Dolphin Mall, and Fort Lauderdale.

Yes. With an hourly service, you’re free to make as many stops as needed, as long as they remain within the time and geographic coverage.

The rate includes a private vehicle, bilingual chauffeur, bottled water, fuel, tolls, and standard parking. Gratuities and extra hours are not included.

Yes, as long as the vehicle and chauffeur are available. We recommend requesting extra time in advance to ensure availability.

We offer Black SUV XLs (like Ford Expedition or Suburban), regular vans, Mercedes-Benz Sprinter vans for up to 14 passengers, and luxury SUVs like Cadillac Escalade or Lincoln Navigator.

Rates start at $90/hour (Gold Package) and go up to $140/hour (Platinum Package), depending on the type of vehicle and number of passengers.

No. For comfort and safety, we do not allow excess luggage. If you’re traveling with more bags than usual, please notify us in advance so we can assign the right vehicle. Failure to do so may affect the service.

Yes. We provide hourly standby service for weddings, concerts, conferences, or special dinners. You can book by time blocks for flexible coverage.

You can book through our website, WhatsApp at +1 786 308 0786, or email us at info@transfers.miami. We recommend booking at least 24 hours in advance.

We accept Zelle, Wise, and cash. A 50% deposit is required to confirm the reservation, and the balance is due on the day of service.

Yes. Cancellations and modifications are free if made at least 48 hours in advance. After that, cancellation fees may apply.

Yes. We operate 24/7, as long as your reservation is made ahead of time.

Yes. Our Mercedes-Benz Sprinter fits up to 14 passengers comfortably. For larger groups, we can coordinate multiple vehicles.