These terms apply to transportation arranged through Golden Ride Miami, a service of Miami Beach Tours and Services ACS LLC. Your written quote and confirmation may contain trip-specific terms that supplement this page. If there is a conflict, the signed or accepted trip-specific confirmation controls for that reservation.
1. Requests and confirmation
Submitting a form or message is a request only. A reservation exists after availability, route, vehicle category, price, payment schedule, and applicable terms are confirmed in writing and the required payment is received.
2. Prices and changes
Published rates are starting examples for defined routes and vehicle categories. Final pricing depends on exact addresses, date and time, passenger and luggage count, vehicle, stops, wait time, special events, tolls, and other trip requirements. Changes after confirmation may change the price or require a different vehicle.
3. Payment
Unless the written quote states otherwise, a 50% deposit is required to confirm and the balance is paid in cash on the service date. Card, Venmo, and Wise payments carry a 4% processing charge; Zelle has no processing fee. Orlando-to-Miami service must be paid in full by 4:00 PM on the day before travel. MIA-to-Orlando normally follows the general 50% deposit schedule unless the quote states otherwise.
4. Airport and other courtesy waiting
Courtesy waiting is up to 1 hour from the recorded landing time for domestic flights and up to 2 hours for international flights. Port pickups include up to 1 hour; hotel and residence pickups include up to 15 minutes. After the courtesy period, the first additional 15 minutes carry no extra charge. Beginning at minute 16, one full additional hour is charged according to the hourly category of the reserved vehicle.
5. Cancellations and no-shows
For SUV and van reservations, cancellations made at least 48 hours before scheduled pickup receive a full refund; cancellations under 48 hours are nonrefundable. For bus, minibus, or coach reservations: cancellations at least 14 days before service receive a full refund; cancellations 7–13 days before service receive a 50% refund; cancellations under 7 days are nonrefundable. No-shows and unused portions of service are nonrefundable.
6. Child seats
The first requested child seat or booster is included. Each additional seat beginning with the second is $20. Seat type, quantity, child age, and approximate size must be provided in advance. The responsible adult must verify that the requested seat type is appropriate and ensure the child is secured correctly.
7. Meet & Greet
Optional Meet & Greet is $40 for parties through 14 passengers and $80 for parties of 15 or more. It must be requested and confirmed in advance.
8. Night service
A $30 night-service fee applies per service from 9:00 PM to 7:00 AM. For Naples and Orlando routes, a $50 night-service fee applies per service from 6:00 PM to 7:00 AM.
9. Vehicles and luggage
Reservations confirm a vehicle category and capacity, not a specific make, model, year, color, or configuration unless explicitly stated in writing. Vehicle examples and photographs are illustrative. All luggage and oversized items must be disclosed. We may require a larger vehicle, revise the price, or decline unsafe loads.
10. Delays, conduct, and safety
Travel times are estimates and may be affected by traffic, weather, road closures, airport operations, and events outside reasonable control. Passengers must follow lawful safety instructions. Smoking, illegal activity, dangerous conduct, and undisclosed hazardous or prohibited items are not permitted. Cleaning or damage caused by a passenger may be charged to the responsible customer.
11. Contact
Questions about these terms may be sent to management@miami-beach.tours or +1 (786) 597-2547.